May 02, 2024  
2017-2018 Graduate Catalog 
    
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2017-2018 Graduate Catalog [ARCHIVED CATALOG]

OD 678 - Conflict Management Systems (3)

This course focuses on conflict management programs in the workplace. It emphasizes the design and development of conflict management systems for organizations.  This course applies Organizational Development theory and action research to a systems approach for handling workplace conflict.  Attentions is paid to how conflict is handled in the workplace, in order to design conflict management systems that employees participate in to manage conflict at work.