May 18, 2024  
2018-2019 Graduate Catalog 
    
2018-2019 Graduate Catalog [ARCHIVED CATALOG]

OD 678 - Conflict Management Systems (3)

This course focuses on conflict management programs in the workplace. It emphasizes the design and development of conflict management systems for organizations.  This course applies Organizational Development theory and action research to a systems approach for handling workplace conflict.  Attentions is paid to how conflict is handled in the workplace, in order to design conflict management systems that employees participate in to manage conflict at work.